News · Yahoo Finance

What Is ServiceNow (NOW) Really Launching With Its New Governed AI Agent?

ServiceNow and NVIDIA launched Arc, a long-running personal AI agent for enterprises, with general availability announced on October 22, 2026. Arc runs under a joint governance setup linking ServiceNow workflows to NVIDIA OpenShell and BlueField hardware controls, including hardware-enforced runtime policies and rapid kill-switches to limit ungoverned AI activity. The article ties the launch to ServiceNow's AI ACV expansion and security workflow plans. The clearest proof point to watch is whether ServiceNow discloses more AI ACV figures after the Q2 2026 US$1b mark and links a visible share of them to Arc and related products.

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