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EY Survey : Cost Per Payroll Error Climbs to $339 Average for Companies

In a press release, payroll software provider Paycom cited a commissioned EY analysis estimating companies spend an average of $339 to correct each payroll error, an inflation-adjusted figure up nearly 20% from EY's 2022 findings. Respondents reported payroll errors in 1 of 5 payrolls. Time, attendance and expense issues are the most common, occurring 1,139 times annually per 1,000 employees and costing an estimated $289,722 per 1,000 employees each year. Missing or incorrect time punches are the costliest error at $93,600 per 1,000 employees and take about 440 hours annually to resolve. The figures are based on a survey of more than 500 payroll respondents at US companies with 250 to 10,000 employees.

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