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ServiceNow (NOW) Gains AI Traction As Valuation Debate Heats Up

ServiceNow (NOW) is drawing attention after a series of AI-focused announcements, including the launch of its Arc personal agent with NVIDIA and new customer deployments at Thrive and Boardwalktech. The share price rose 8.82% over 7 days, 16.63% over 30 days and 42.99% over 90 days, to around US$158; however, the 1-year total shareholder return is still down 16.42%, while the 5-year figure is 15.97%. The most-followed narrative on the platform puts fair value at about $260.58 per share, well above the last close near US$158, and states that 96 investors see the stock as 39% undervalued. On P/E multiples, ServiceNow trades at 97.9x, versus 32.7x for the US software industry average, 33.4x for peers and a fair ratio of 51.5x. The article also flags risks, including AI workflows stalling with large customers and an acquisition-driven debt load that could weigh on financial flexibility.

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