The Tax Department has issued eight rules for handling administrative procedures, applicable at tax offices at all levels from 30/9. Officials must process files as soon as they meet the requirements instead of waiting for taxpayers to follow up or holding files near deadlines, and must monitor at-risk files and report promptly if deadlines may be missed. They must also give complete guidance from the start, use data the tax authority already holds rather than asking taxpayers to resubmit it, and avoid obstructing procedures or accepting improper benefits. Results will factor into the annual evaluation of officials, and serious violations will lead to discipline for the head and individuals involved.
Summary written by Upside AI from the original article. Read the source for full details.
Original headline: Cục thuế yêu cầu không 'om' hồ sơ của người dân, doanh nghiệp
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