News about TWLO

Twilio (TWLO) moves messages and calls for other companies, and the article assesses whether its economic moat is widening or narrowing. Its advantages include carrier relationships, phone numbers and country-level regulatory approvals, plus high switching costs because messaging code is embedded in customers' applications. However, messages are essentially a commodity, with operating profit at just 7.83% of revenue because carriers take a cut, and revenue growth has settled at 22.00% over the latest three months. Shares closed at $257.29 on October 19, up 76.7% over six months and 136% over a year, and trade at 43.67 times analysts' expectations for next year. The article concludes the moat is real, narrow and roughly holding rather than widening, and that operating margin is the metric to watch.