Paysend, a London-based payments technology company, gives AI tools only to its highest-performing employees, often after they have proven what they can do with them. CEO Ben Chisell says AI lets the company deliver about 25% more engineering work with the same-sized team, but warns it can magnify bad habits such as laziness. Many firms are instead rolling AI out companywide: Lloyds Banking Group has issued 40,000 Microsoft 365 Copilot licenses, yet UK government research found that 77% of businesses using AI said revenue had not changed. At CoreView, CEO Simon Azzopardi says work that once took weeks can now take days, and the company is hiring rather than cutting staff. Chisell argues companies should help employees move into new roles rather than replace them once their work is automated.
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