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American Express is cutting 5% of its workforce to 'prepare for AI'

American Express CEO Stephen Squeri said the company will eliminate 5% of its global workforce, announced on the same day it reported third-quarter results. The company is taking a $336 million restructuring charge in the quarter, which typically includes employee severance costs. Amex had almost 77,000 employees at the end of 2025. Squeri said the company needed to become more agile and efficient to accelerate innovation and gain greater capacity to invest in its business priorities.

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