ServiceNow unveiled its Control Tower Alliance to support AI governance and control for large enterprise customers, with founding partners including OpenAI, NVIDIA, Amazon Web Services, Kong, Cisco, Anthropic and others. The company also expanded collaborations with OpenAI, Google Cloud and Hewlett Packard Enterprise on AI workflows, security and support. The article presents a bullish view that ServiceNow can become an orchestration layer for enterprise AI, alongside a bearish view that concentration risk and execution pressures, including integrating Armis and Veza and recent AI platform flaws, could weigh on the story.
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