Synchrony Financial expects agentic commerce, where AI agents help consumers shop, to reduce payment friction and make its credit cards easier to use. CEO Brian Doubles called it “a big opportunity,” saying the bank works with leading AI platforms, including through an OpenAI collaboration. Analyst Robert Wildhack questioned whether AI agents could steer customers toward general-purpose cards with lower rates than store-branded cards, but Doubles said APR transparency benefits the bank. In the quarter, purchase volume rose 8% to $49.7 billion and loan receivables rose 3.2% to $103.3 billion, but net earnings fell 17% to $892 million as credit-loss provisions rose 10.5%. EPS of $2.68 beat the $2.42 consensus estimate.
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